By ordering any of our products you agree to be bound by these terms and conditions. The contract is started when you receive a confirmation email that your payment has been processed.
Orders and cancellations
You understand that orders can take up to 7 working days to be dispatched, or more for pre-orders (where the date will be specified on the product listing). This does not include shipping time. You have 24 hours after your confirmation purchase email to cancel any order with a full refund. This does not include any digital products or workshops.
If you decide after 24 hours you no longer want your purchase, you may have to return this if the item has already been shipped. Return shipping is covered by the customer.
Cancellation Policy for virtual consultations
If for some reason you can’t make the time and date you choose, please let me know ASAP so we can rearrange. We have a 24 hour cancellation policy. If you do not contact us 24 hours before your chosen date and you will only be refunded 50% of the full price.
All Personal information you provide will be used only to fulfil your purchase. You have the right to change or delete your personal information.
Sew Projects has the right to contact you about your order; when it is dispatched, or whether there be an issue with your order that needs resolving or anything else that needs addressing with your order. You also consent to receive an invitation to review your order.
Sew Projects (Yelena Buck) cannot be held responsible after your purchase has been shipped. Shipping costs are recognised before you confirm your order. Proof of purchase is always obtained. Please see Delivery and returns for more information.
The price is set in UK pound sterling. The price applicable is set the day you place your order and this will be recognised in the checkout before you confirm your order. If purchases are amended after you place your order, then the date of your purchase will be from the amendment, meaning any short term offers or promotions you may have received prior, may no longer be offered. Sew Projects does not charge VAT. Prices do not include delivery.
Coupons and Vouchers
Coupon codes and vouches can be used on any item in the shop excluding clearance and sale items. Coupon codes and vouchers will state how much off you are entitled to on your order, whether this be a percentage of the item or a stated price. Coupon codes and vouchers can only be used once per order unless otherwise stated. Custom orders and bespoke orders are not eligible for discounts, coupons or vouchers.
You can only pay through Paypal, with this payment method you maybe liable to fees.
Please note that local charges (sales tax, customs duty, VAT) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
Sew Projects (Yelena Buck) reserves the right to amend any information at any given time.